Nancy Oliva, PhD, MHA, MPP
Assistant Professor
Institute for Health & Aging
School of Nursing

Awards

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  • Graduate Dean’s Health Sciences Fellowship Award, UCSF SON, 2007-2008
  • Eugene Cota-Robles Pre-Doctoral Fellowship, University of California Office of the President/UCSF, 2005-2007
  • UCSF Century Club Dissertation Award, UCSF, 2008
  • UCSF Graduate Division Dissertation Research Award, UCSF Graduate Division, 2008

Education & Training

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  • Advanced Fellowship in Geriatrics VA Palo Alto Geriatric Research, Education, and Clinical Center 08/2012
  • AHRQ Fellowship, Health Policy Research UCSF Institute for Health Policy Studies 2010
  • Health Policy Studies Phillip Lee Institute for Health Policy Studies: Cota-Robles Fellowship 06/2009
  • Ph.D. Nursing Health Policy; Gerontologic Nursing University of California, San Francisco 12/2008
  • MS Counseling Psychology Dominican University 05/1987
  • MPA Public Administration, Finance University of Missouri 08/1986
  • MHA Healthcare Administration University of Missouri 06/1986
  • BSN Nursing Science Creighton University 06/1979

Interests

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  • healthcare access and equity
  • rural healthcare delivery
  • patient safety
  • evaluation and financing
  • older adult systems of care: quality
  • Disaster preparedness for older adults with access and functional needs (AFN)
  • Health policy: health systems design
  • healthcare language access
  • culturally competent healthcare
  • health information technology
  • outcomes and financing
  • interdisciplinary chronic care models
  • health literacy

Publications (27)

Top publication keywords:
Chronic DiseaseContinuity of Patient CareUnited States Department of Veterans AffairsNurse-Patient RelationsCommunication BarriersCommunity Health ServicesPractice Guidelines as TopicCase ManagementHospital AdministrationMultilingualismHospitals, VeteransCultural CompetencyPatient AdvocacyDementiaPatient Care Team

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  • Patient ratings of Veterans Affairs and affiliated hospitals
    Am Manag Care 2017 Heidenreich, P A., Zapata, A., Shieh, L. Oliva, N. & Sahay, A.
  • Patient ratings of Veterans Affairs and affiliated hospitals.
    The American journal of managed care 2017 Heidenreich PA, Zapata A, Shieh L, Oliva N, Sahay A
  • Facilitation of a Multihospital Community of Practice to Increase Enrollment in the Hospital to Home National Quality Improvement Initiative.
    Joint Commission journal on quality and patient safety 2015 Heidenreich PA, Sahay A, Mittman BS, Oliva N, Gholami P, Rumsfeld JS, Massie BM
  • The Gerontological Society of America 66th Annual Scientific Meeting Proceedings
    New Video Telehealth Geriatric Consultation for Rural Providers and Veterans in the VA Palo Alto Healthcare System. 2013 Oliva, N.L., McConnell, K., Tenover, J. L., Wexler, B., Brunskill, S., & Chambers, D.
  • VHA Geriatrics and Extended Care Annual Research Conference
    Barriers and Facilitators in Developing a Geriatric Clinical Video Telehealth (GCVT) Service Clinical Demonstration Project. 2013 Oliva, N.L.,Wexler, B., Tenover, L. McConnell, K, & Brunskill, S.
  • VHA Geriatrics and Extended Care Annual Research Conference.
    Primary Care Behavioral Health (PCBH) for Older Veterans: Results of a VA Palo Alto Healthcare System (VAPAHCS) Clinical Demonstration Project. 2013 Huh, T., McConnell, K. Gould, C., Woodhead, E., Oliva, N.L. & Tenover, J. L.
  • Evolution of a disaster kit intervention pilot for Veterans with Dementia and their caregivers
    Federal Practitioner 2013 Oliva, N.L, Wexler, B. Gullickson, G., Layton, A., McLean, S., Manco, M., & Brunskill, S
  • The Gerontological Society of America 65th Annual Scientific Meeting Proceedings
    Facilitating health behaviors and health literacy in disease self-care in older adults. 2012 Oliva, N.L., Gaskin, L., & Heidenreich, P.
  • The American Public Health Association Annual Meeting Proceedings
    Disaster preparedness for Veterans with Dementia and their caregivers: An educational intervention Pilot. 2012 Oliva, N.L., Wexler, B., Gullickson, G., McLean, S., Manco, M.& Brunskill, S.
  • Heart Failure Society of America 16 Annual Scientific Meeting Proceedings
    Self-reported awareness of chronic heart failure (CHF) in a VA population diagnosed with CHF: Implications for individual patients, caregivers, providers, and organizations. 2012 Oliva, N.L., Gaskin, L., & Heidenreich, P.
  • Self-Reported Awareness of Chronic Heart Failure (CHF) in a VA Population Diagnosed With CHF: Implications for Individual Patients, Caregivers, Providers, and Organizations.
    Journal of Cardiac Failure 2012 Nancy L. Oliva, Laura Gaskin, Anju Sahay, Parisa Gholami, Paul Heidenreich
  • Abstract 96: Facilitation of the VA Hospital To Home (H2H) Initiative to Reduce Readmissions for Heart Failure: CHF QUERI.
    Circulation Cardiovascular Quality and Outcomes 2012 Anju Sahay, Parisa Gholami, Nancy Oliva, Paul A Heidenreich
  • The Heart Failure Society of America Annual Scientific Meeting Proceedings
    Barriers and facilitators to organizational uptake of the VA and American College of Cardiology Hospital to Home Program. 2011 Oliva, N.L., Sahay, A., Gholami, P., Gaskin, L. & Heidenreich, P.
  • Barriers and Facilitators to Implementing the 2010 Veteran's Administration (VA) CHF QUERI Hospital to Home (H2H) Initiative.
    Journal of Cardiac Failure 2011 Nancy L. Oliva, Anju Sahay, Parisa Gholami, Paul A. Heidenreich
  • VA Health Services Research & Development Annual Meeting Proceedings
    Using a Heart Failure Provider Network to implement the Hospital to Home (H2H) Initiative: Results from a randomized trial. 2011 Heidenreich, P., Sahay, A., Gholami, P., Oliva, N.L., Massie, B.
  • Key insights from the frontier of health information and EMR technology: An interview with Scott Joslin, CIO of MemorialCare
    JHIM 2011 Oliva, N.L.and D'Amato, K.
  • A closer look at nurse case management of community-dwelling older adults: observations from a longitudinal study of care coordination in the chronically ill.
    Professional case management 2010 Oliva NL
  • Regional Scientific Reports
    Moving into the future with new strategies and dimensions: A vision for the 2020 for Women’s Health Research. 2010 Oliva, N.L., Harris, E., Meyer, C., & Kim. Proceedings (May, 2009).
  • Gerontological Society of America Annual Scientific Meeting Proceedings
    Characteristics and impacts of RN case management intervention in a 65+ year Community-Dwelling, Chronic Disease Population 2008 Oliva, N.L.
  • The Western Institute of Nursing (WIN) Annual Meeting
    Characteristics and impacts of RN case management intervention in a 65+ year Community-Dwelling, Chronic Disease Population. 2008 Oliva, N.L. (2008).
  • Proposition 10 Commission Financial Planning Guidebook
    Proposition 10 Commission Financial Planning Guidebook. 2002 Oliva, Nancy, Editor. (2002)
  • The Rural Health Clinic Guidebook
    The Rural Health Clinic Guidebook. 1997 Avery, S., Nickerson, G., Oliva, N.L., & Russo, S.