Michelle Mourad, MD
Professor
Medicine
School of Medicine

Clinically, Michelle attends on both on the Medicine Teaching Service and on the Hospitalist Procedure Service, a hospitalist-based rotation for interns to gain mastery of procedure skills and knowledge. Michelle’s interests in quality improvement are broad and encompass the areas of transitions in care, patient and provider satisfaction, reducing costs of care and using informatics to improve care delivery. In her role as Vice Chair, Michelle is responsible for overseeing performance improvement and clinical strategy in all of these areas across the continuum of care. As the Medical Director for Transitions in Care for UCSF Health, Michelle leads efforts to improve outcomes and reduce adverse events across transitions through care delivery innovations and community partnerships. In addition to her improvement work, Michelle has published extensively in the areas of quality, safety, and value.

Michelle received her BA in Chemistry from Williams College, and her MD from New York University. She completed her internship and residency in internal medicine at UCSF and completed fellowship in Hospital Medicine at UCSF prior to starting as faculty in 2009. She is the recipient of the Medicine Housestaff Teaching Award for excellence in teaching and mentoring and the Medical Student Excellence in Teaching Award.

• An Electronic Health Record-Based Automated Self-Rescheduling Tool to Improve Patient Access: Retrospective Cohort Study.
  Journal of medical Internet research 2024 Ganeshan S, Liu AW, Kroeger A, Anand P, Seefeldt R, Regner A, Vaughn D, Odisho AY, Mourad M
• Assessing the contribution of hospital medicine patients to the tertiary quaternary care mission of an academic medical center.
  Journal of hospital medicine 2023 Peng T, Green A, Mourad M
• Across race, ethnicity, and language: An intervention to improve advance care planning documentation unmasks health disparities.
  Journal of hospital medicine 2023 Dutta PA, Flynn SJ, Oreper S, Kantor MA, Mourad M
• Finding the time: Hourly variation in average daily census on a hospital medicine service.
  Journal of hospital medicine 2023 Pierce L, Judson TJ, Mourad M
• Policies to Support Lactation at Highly Ranked US Medical Schools.
  JAMA network open 2023 Santhosh L, Vo A, Wick C, Mourad M, Sarkar U, Jagsi R, Mangurian C
• Physician Satisfaction With Lactation Resources Following an Intervention to Improve Lactation Accommodations.
  JAMA network open 2023 Mourad M, Prasad P, Wick C, Sliwka D
• Impact of an automated peri-procedural digital health intervention on rates of emergency department visits and readmissions.
  American journal of surgery 2023 Liu AW, Pierce L, Ganeshan S, Brown W, Judson T, Divakaran D, Bini S, Odisho AY, Mourad M
• Impact of standardized, language-concordant hospital discharge instructions on postdischarge medication questions.
  Journal of hospital medicine 2023 Khoong EC, Sherwin EB, Harrison JD, Wheeler M, Shah SJ, Mourad M, Khanna R
• Impact of a Multidisciplinary Post-COVID-19 Clinic on Hospital Admissions and ED Visits.
  Chest 2023 Levan S, Mourad M, Block B, Shah R, Santhosh L
• Impact of patient portal-based self-scheduling of diagnostic imaging studies on health disparities.
  Journal of the American Medical Informatics Association : JAMIA 2022 Ganeshan S, Pierce L, Mourad M, Judson TJ, Kohli MD, Odisho AY, Brown W
• Utilization patterns and efficiency gains from use of a fully EHR-integrated COVID-19 self-triage and self-scheduling tool: a retrospective analysis.
  Journal of the American Medical Informatics Association : JAMIA 2022 Judson TJ, Pierce L, Tutman A, Mourad M, Neinstein AB, Shuler G, Gonzales R, Odisho AY
• Primary care gap: factors associated with persistent lack of primary care after hospitalisation.
  BMJ open quality 2022 Cummings E, Martinez S, Mourad M
• Impact of a resident and student-led video visitation navigation program.
  BMC medical education 2022 Yang R, Ganeshan S, Thompson A, McAllister S, Mourad M
• Innovation Report: Building a Targeted Automatic e-Consult (TACo) Program.
  The Joint Commission Journal on Quality and Patient Safety 2021 Timothy J Judson, Michelle Mourad, Robert M. Wachter
• Discharge by Noon: Toward a Better Understanding of Benefits and Costs.
  Journal of hospital medicine 2021 Zorian A, Shine D, Mourad M
• Ask About What Matters: An Intervention to Improve Accessible Advance Care Planning Documentation.
  Journal of pain and symptom management 2021 Kantor MA, Scott BS, Abe-Jones Y, Raffel KE, Thombley R, Mourad M
• Emergency general surgery utilization and disparities during COVID-19: an interrupted time-series analysis.
  Trauma surgery & acute care open 2021 Greenberg AL, Schwartz H, Collins CR, Kelly YM, Mackersie R, Mourad M, Roberts JP, Bongiovanni T
• Donning and Doffing.
  JAMA 2021 Mourad MS
• Reimagining Specialty Consultation in the Digital Age: The Potential Role of Targeted Automatic Electronic Consultations.
  JAMA 2019 Wachter RM, Judson TJ, Mourad M
• Off Trail, On Track: an Exercise in Clinical Reasoning.
  Journal of general internal medicine 2019 Zejnullahu K, Santhosh L, Mourad M, Connor DM
• A Discharge Time-Out: A Case Study on Physician-Nurse Discharge Communication and the Challenge of Sustainability in Resident-Led Quality Improvement.
  American journal of medical quality : the official journal of the American College of Medical Quality 2018 Raffel KE, Gupta N, Vercammen-Grandjean C, Hohman J, Ranji S, Pierluissi E, Mourad M
• Next-generation audit and feedback for inpatient quality improvement using electronic health record data: a cluster randomised controlled trial.
  BMJ quality & safety 2018 Patel S, Rajkomar A, Harrison JD, Prasad PA, Valencia V, Ranji SR, Mourad M
• Exploring Physician Perspectives of Residency Holdover Handoffs: A Qualitative Study to Understand an Increasingly Important Type of Handoff.
  Journal of general internal medicine 2017 Duong JA, Jensen TP, Morduchowicz S, Mourad M, Harrison JD, Ranji SR
• Can lessons from systems-based mastery learning for thoracentesis be translated to hospitalists?
  Journal of hospital medicine 2016 Jensen T, Lai A, Mourad M
• The association between discharge before noon and length of stay in medical and surgical patients.
  Journal of hospital medicine 2015 Rajkomar A, Valencia V, Novelero M, Mourad M, Auerbach A
• Striving for optimal care: Updates in quality, value, and patient experience.
  Journal of hospital medicine 2015 Moriates C, Mourad M
• Improving attending rounds: Qualitative reflections from multidisciplinary providers.
  Hospital practice (1995) 2015 Najafi N, Monash B, Mourad M, Ding Y, Glass M, Burrell GJ, Harrison JD
• We need to talk: Primary care provider communication at discharge in the era of a shared electronic medical record.
  Journal of hospital medicine 2015 Sheu L, Fung K, Mourad M, Ranji S, Wu E
• Capsule commentary on Tukey et al., the impact of a medical procedure service on patient safety, procedure quality and resident training opportunities.
  Journal of general internal medicine 2014 Mourad M
• Update in hospital palliative care.
  Journal of hospital medicine 2013 Anderson WG, Flint LA, Horton JR, Johnson K, Mourad M, Sharpe BA
• "Nebs no more after 24": a pilot program to improve the use of appropriate respiratory therapies.
  JAMA internal medicine 2013 Moriates C, Novelero M, Quinn K, Khanna R, Mourad M
• Incentivizing residents to document inpatient advance care planning.
  JAMA internal medicine 2013 Lakin JR, Le E, Mourad M, Hollander H, Anderson WG
• Postdischarge focus groups to improve the hospital experience.
  American journal of medical quality : the official journal of the American College of Medical Quality 2013 Neeman N, Quinn K, Shoeb M, Mourad M, Sehgal NL, Sliwka D
• The effect of a resident-led quality improvement project on improving communication between hospital-based and outpatient physicians.
  American journal of medical quality : the official journal of the American College of Medical Quality 2013 Kalanithi L, Coffey CE, Mourad M, Vidyarthi AR, Hollander H, Ranji SR
• A Resident-Led Quality Improvement Program for Increasing Documentation of Advance Care Planning Discussions (FR407-C).
  Journal of Pain and Symptom Management 2013 Joshua Lakin, Elizabeth Le, Harry Hollander, Michelle Mourad, Sumant Ranji, Krishan Soni, Wendy Anderson
• Reducing radiology use on an inpatient medical service: choosing wisely.
  Archives of internal medicine 2012 Neeman N, Quinn K, Soni K, Mourad M, Sehgal NL
• Understanding self-assessment as an informed process: residents' use of external information for self-assessment of performance in simulated resuscitations.
  Advances in health sciences education : theory and practice 2012 Plant JL, Corden M, Mourad M, O'Brien BC, van Schaik SM
• Improving use of the "other" catheter: comment on "reducing inappropriate urinary catheter use".
  Archives of internal medicine 2012 Mourad M, Auerbach A
• Update in hospital medicine for the general internist 2010-2011.
  Journal of general internal medicine 2011 Boonyasai RT, Steinberg DI, Schleyer AM, Mourad MM, Harte BJ, Sharpe BA
• Safe, high quality care around the clock: what will it take to get us there?
  Journal of general internal medicine 2011 Mourad M, Adler J
• Shifting indirect patient care duties to after hours in the era of work hours restrictions.
  Academic medicine : journal of the Association of American Medical Colleges 2011 Mourad M, Vidyarthi AR, Hollander H, Ranji SR
• Patient satisfaction with a hospitalist procedure service: is bedside procedure teaching reassuring to patients?
  Journal of hospital medicine 2011 Mourad M, Auerbach AD, Maselli J, Sliwka D
• Addressing the business of discharge: building a case for an electronic discharge summary.
  Journal of hospital medicine 2010 Mourad M, Cucina R, Ramanathan R, Vidyarthi AR
• Supervising the supervisors--procedural training and supervision in internal medicine residency.
  Journal of general internal medicine 2010 Mourad M, Kohlwes J, Maselli J, MERN Group, Auerbach AD